A Deep History

Our place in the community starts with the deep history of The Breakwater District, formally known as Ogden Point.  This is the lək̓ʷəŋən (Lekwungen) Territory of the Esquimalt, Songhees and W̱SÁNEĆ people and the space where they once lived, foraged and fished.  The lands and bays were their homes and they depended on this beautiful setting for their livelihood. The paintings on The Unity Wall greet ship, crew and passengers today. The art depicts the life of the gracious and industrious people who originally occupied this space.

As settlement occurred, the first piers were built in 1883 to support business and trade.  Since then, these natural deep-water harbors have landed a variety of trade and passenger vessels, expanding with the completion of the breakwater in 1916 and of the wharves in 1918.  This area was once host to a rail station, grain terminals, fish plants and lumberyards; all which came to an economic pause in 1984.  As a result, the grounds lay quiet for nearly two decades before being revitalized to an active hub with a multitude of activities. The breakwater remains a favorite spot for local residents to walk and enjoy the sea.

We are a good citizen.

The Breakwater District is a vibrant place in the cruise season. Our desire is to sustainably move guests from the harbor to points around the regional district quickly, safely and efficiently.   To do so means taking stock of not only how far we have come, but how far we can go – on less.

At PNWTS, we are in the process of updating our entire fleet to mirror 2010 EPA compliance, with a goal of completion by the 2024 season. To date we have decreased our emissions by 48% and upon completion this will drop our N0x, S0x and particulate matter on each replaced bus by 80%.  The new double decker buses will use less full fuel for further efficiency, thus lowering our GHG emissions.  Our company is carbon neutral and thanks to a local and dedicated team, we have been recognized for our efforts in addressing climate challenges and are now B Corp certified. In late 2023 we switch to renewable fuel, made from plant waste for a further CO2 reduction of 85%.  This is done without increasing the environmental footprint of fuel delivery. We continue to lead by example, researching and investing in new technologies and systems to ensure the longevity of our vision.


Our final destination has not yet been reached and in the journey, we continue to link our green efforts to the United Nations Sustainable Development Goals.  We are B-Corp certified, which is a voluntary movement for the transformation of the economy for the benefit of all. We are proud to be part of this global initiative and to be recognized as one of the elite companies going the distance for a better work workplace and a better world.

Change starts with the little things we already do – like recycling vehicle wash water and using eco-friendly products, measuring waste and excluding single use plastic bottles.  We can do more.  As you read this, we have a team working on waste reduction, decreased water usage, reduced energy consumption, driver training to reduce fuel use, the creation of a bio-diverse workspace, composting on site and clean transportation options.

We will contribute to building a resilient community. 

We don’t just work here – we live here too.  We pay a living wage to all our employees ensuring they can live, work and play in the Victoria area.  We want our employees to thrive – so they can contribute to the community in which they belong. For 100 families in Victoria – PNWTS is an employer of choice.

I am very grateful to have completed the last 2 years of my 12 year bus driving life with Pacific Northwest Transportation Services (PNWTS) organization. In my heart, during those first 10 yrs., I knew it could be done better and the “PNWTS team” have shown me it can be that way. How you do business and treat your employees is the right way!

Pete TTour Bus Driver

A resilient community is also conscious of the natural world and aligned with it. That is why our team is looking at how we can incorporate that world into transportation options and inspiring spaces.

Native Blue Camas, the tubers of which were a valued food source, once covered Beacon Hill Park in James Bay.

We give back.

Our buses support the off season needs of the James Bay Community School and provide free transportation to the David Foster Foundation and the Impact Conference.  We take 80% off of our normal rate to all Victoria Schools to participate in the Eagle Wing Oceans program.

We give generously to the Victoria Immigrant & Refuge Centre Society and take pride in supporting Victoria Women’s Transition House and keep growing our reach with support to the FED Urban Agriculture Society for the FED Farming Project. Regardless of the day or the cause, our staff is paid when they volunteer in the community.

As you can imagine organizing transportation for a school trip, or a class field trip can be interesting and takes some time and often comes with challenges. I am so grateful for you and your team for working through those challenges with us and making two trips for our kids so special. The look of excitement and per glee that they had knowing they were getting to go on a “fancy” bus was all we needed. Most times when kids are asked what was the best part of your field trip they will say the bus and in this case it was absolutely the first thing they said. Of course our staff all appreciated the luxury of the coach as well.

We are so grateful for your support and from all of us here at James Bay Community School thank you!!

James Bay Community School

Thank you so much for driving our school to the Royal Theatre to watch the Naden Band. The kido & staff really appreciated the amazing transportation. As one child said when asked what did he enjoy about the field trip, he said "going on the second floor of the bus". we are so grateful for your support of our school. PS- The drivers that day were awesome!

From all of us at James Bay Community School

We are responsible citizens who give back and envision a sustainable, vibrant and resilient community.

Do you have questions about our part in the community? Please contact us at [email protected] and our team will get back to you.